I climb up the stairs and step into the medical store. Its name is 98.4 degrees, one of the many such private outlets that have risen around Delhi in the last few years. The tagline, just below the company logo of a hand holding a flame, says Your Chemists For Life.
I walk to the counter. There are two men, one sitting on a stool and the other standing up, both in white coats, as if they were doctors at a hospital (Lets call them White Coat 1 and White Coat 2 respectively, for convenience). White Coat 2 takes the prescription from my hand, studies it briefly and then goes over to the racks at the corner of the room.
Meanwhile, a little, dark man, (And we shall call him Dark Man) in a white shirt and navy blue trousers enters through the glass door. He then pauses, gives everyone present a glance, looking conscious of the fact that everyone’s eyes are on him too. Dark Man is short in height; he looks ragged, sweat dripping from his forehead, visible on his eyebrows. His overall demeanour doesn’t betray the first impression that he is at maximum, only a peon or chapraasi. He walks quietly towards the two White Coats, taking position alongside me. After pausing again for a second or two, he takes a piece of white paper out of his breast pocket and murmurs something to White Coat 1. He hardly seems to take notice, not even looking up from his register, in which he seems to be making some sort of entry. Dark Man doesn’t look hurt, gives me a slightly embarrassed glance and stares back at White Coat 1, still holding the piece of paper.
White Coat 2 now comes back with what I asked for. He shows them to White Coat 1, who then looks at them and proceeds to make the receipt. White Coat 2 then puts the two strips of medicine into a white envelope and hands it over to me. My turn over, I expect him now to listen to what Dark Man wants. He doesn’t and Dark Man, still as courteous as he was initially, murmurs something again.
Just then, a tall, burly man (Let’s call him exactly that, the Tall Burly Man) enters through the door. Nonchalantly, he walks over to the counter and hands over the doctor’s prescription to White Coat 2. As with me, White Coat 2 gives him an affirmative nod and leaves to get the medicine.
White Coat 1 finally has everything ready for me. He gives me the receipt, I say “Thank You” and turn towards the door.
As I’m about to get into the car, I can’t stop myself from giving the shop one last look. I see Dark Man standing there, leaning over the table, still looking humbly at White Coat 1 the way he was earlier. Tall Burly Man, meanwhile, gets his receipt made.